Mobile carriers are shutting down their 3G networks. Port your mobile number to ACTIO and use it via VoIP—receive calls and send text messages without a SIM card.
The Phase-Out of the 3G Network in Poland – What Can You Do to Keep Your Cell Phone Number?
Polish telecom operators are gradually shutting down their 3G networks. Play was scheduled to end its service as early as 2024, while Orange, T-Mobile, and Plus are following a shutdown schedule that runs through the end of 2026. For millions of users, this means one thing: older phones and M2M devices will lose coverage, and connections will stop working.
But there is a good solution—and you don’t have to give up your number.
Why are mobile carriers turning off 3G?
3G networks occupy frequency bands that operators want to allocate for the expansion of LTE (4G) and 5G. The phase-out of older technology is an inevitable step—just as 1G and, to some extent, 2G were phased out before. The effects will be felt primarily by:
companies using old telephone exchanges and GSM gateways,
owners of IoT devices and alarms operating on 3G SIM cards,
users of phones that do not support VoLTE (Voice over LTE),
businesses with mobile numbers assigned to specific devices.
What does this mean for your business?
If your business uses mobile numbers as its primary contact numbers—on business cards, in email footers, and in advertisements—losing 3G coverage could result in real business losses. Customers won’t be able to reach you, orders will be lost, and you’ll end up paying for an inactive SIM card.
The solution? Port your mobile number to ACTIO VoIP.
VoIP mobile number – how does it work?
VoIP (Voice over IP) is internet telephony—voice calls and text messages are transmitted over the internet rather than via the GSM network. ACTIO offers the option to transfer your existing mobile number to a VoIP network through the MNP (Mobile Number Portability) service.
After the transfer:
| What do you get? | Details |
| ? The same number | Customers can continue to call as usual-the number remains the same |
| ? Internet calls | Works on computers, phones, and tablets-no SIM card required |
| ? Text-y | You send and receive text messages from the same cell phone number |
| ? Integration with the PBX | A number connected directly to the company’s phone system |
| ? Lower cost | No fees for SIM cards, roaming, or mobile service plans |
Keep your number – a step-by-step guide to porting
Transferring your mobile number to ACTIO VoIP is simple and doesn’t interrupt service:
- Submit an MNP request – ACTIO handles the entire formal process with the donor carrier
- Sign the contract to activate the VoIP service with a mobile number.
- System settings – the number appears in your ACTIO dashboard.
- Transfer within 1 business day – minimal downtime.
- You can keep using your phone as usual—answering calls and sending text messages.
No change of number. No notifications to customers. No SIM card
An online cell phone number – who is this the perfect solution for?
ACTIO’s virtual VoIP mobile number is particularly well-suited for:
- For companies with multiple branches—one number works nationwide, with no internal roaming charges.
- Remote and hybrid workers – they answer business calls on their laptops or softphones, no matter where they are.
- Call centers and customer service offices – mobile numbers integrated with call queuing and IVR.
- Small businesses and sole proprietorships – a professional mobile number without a GSM contract.
- Companies migrating from 3G – maintaining business continuity without replacing equipment.
VoIP for Businesses – Why ACTIO?
? VoIP mobile numbers – including those ported from GSM networks (MNP)
? VoIP SMS – send and receive SMS messages from a mobile number
☁️ Cloud-based PBX – no expensive hardware required, works right away
? Integrations – CRM, helpdesk, ERP systems
? Management panel – call history, recordings, real-time statistics
?️ Stability and security – encrypted transmission, link redundancy
VoIP SMS – Does it really work from a cell phone number?
Yes. That’s one of the most common questions. After port
- you receive text messages sent to your cell phone number,
- When you send text messages, the recipient sees your cell phone number as the sender,
- Messages are available via the web dashboard or API—with the ability to integrate with CRM and marketing automation systems.
The Phase-Out of 3G and Businesses – Act Now, Don’t Wait for a System Failure
Operators do not always provide much advance notice of the specific date of the shutdown in a given region. Companies that wait until the last minute risk:
- no incoming calls for several days,
- losing your number if the contract expires at the wrong time,
- the need for an urgent change of phone number and a costly update of marketing materials.
Transferring your mobile number to ACTIO VoIP takes one business day, and you can start the process even before your current carrier shuts down 3G service in your area.
Don’t lose your number over 3G
| The Problem | The ACTIO Solution |
| Disabling the 3G network | The number works online, regardless of the mobile network |
| Loss of signal | VoIP works anywhere there’s an internet connection |
| Change of number | MNP – You keep the same cell phone number |
| SIM card costs | No SIM card – VoIP subscription only |
| Text messages from a cell phone number | Full SMS support on the ACTIO platform |
Transfer your cell phone number to ACTIO today. Contact us—we’ll advise you, guide you through the entire process, and ensure your communication remains uninterrupted.
Skontaktuj się z ACTIO
61-739 Poznań
