VoIP Telephony for Businesses - Comprehensive Voice Communication Over the Internet
For companies looking to reduce call costs, easily scale their customer service, and have a single voice system that works in the office, at home, and on mobile devices. Actio is a Polish VoIP provider with 25 years of experience—we’ve earned the trust of the PGE Group, railway companies, and hundreds of Polish businesses.
What is VoIP telephony
for businesses?
VoIP (Voice over IP) is a system that allows you to make phone calls over the internet instead of using a traditional phone line. Instead of separate phone wiring, you use the same computer network you already have.
For a business, this means:
One number for the entire company, regardless of where employees are located.
Employees answer calls from an app on their phone, laptop, or from a VoIP phone on their desk.
A cloud-based phone system—no on-site hardware, no maintenance.
You pay for what you use, not for physical lines
VoIP for business is now the standard—more and more Polish companies are abandoning traditional lines and switching to business internet telephony because it offers greater flexibility and lower costs. As a proven VoIP provider for businesses, Actio supports both small teams and large organizations with hundreds of workstations—with a single system, a single invoice, and a single point of contact for support
Benefits for the company
Cost savings – a VoIP subscription is cheaper than traditional phone service, and calls between employees within the company are free.
Scalability – adding an employee simply means adding an account in the dashboard, not ordering a new line. You can increase or decrease the number of lines in 5 minutes.
Mobility – an employee with a company number can work from anywhere: the office, home, or while on a business trip. The customer sees only the company number.
CRM integration – call history, recordings, and automatic call forwarding based on data from the customer service system.
No upfront investment – you don’t need to buy a PBX or phones. All you need is an internet connection and a computer or phone.
What do we integrate it with?
- 3CX – virtual PBX for businesses, a complete call center system.
- SIP Trunk – if you already have your own PBX, we can connect it to internet telephony without replacing any hardware.
- Actio Mobile – mobile numbers bundled with VoIP, one subscription for the entire company.
- SMS API – bulk SMS sending from the company system (confirmations, OTP codes, marketing).
- Virtual PBX – a ready-to-use system with no installation required, for small and medium-sized businesses.
Who has placed their trust in us
- PGE Group – energy sector, critical infrastructure.
- Railway companies – a demanding industry with strict reliability requirements.
- Hundreds of medium and large Polish companies – various industries, various needs.
Frequently Asked Questions (FAQ)
Can I transfer my current number?
Yes. We’ll port your number from your current provider—you keep your number and switch providers.
Do I need new equipment?
Not necessarily. All you need is an app on your phone or computer. VoIP phones are optional.
What about call quality?
We require a stable internet connection (at least 100 kbps per call). With a standard business connection, the call quality is comparable to or better than that of traditional telephone service.
How long does the implementation take?
Typically 2–5 business days. For larger implementations, we’ll work out a schedule.
Can I test it before signing the contract?
Yes. We offer a trial period with a free quote tailored to your business.
Ready to talk?
Fill out the form—one of our advisors will contact you within 24 hours
and provide a free quote tailored to your business.
61-739 Poznań
Are you improving communication within your company?
We’ll help you implement reliable telecommunications solutions tailored to your business needs.