{"id":123628,"date":"2026-05-14T12:26:50","date_gmt":"2026-05-14T10:26:50","guid":{"rendered":"https:\/\/actio.pl\/?p=123628"},"modified":"2026-06-03T13:26:42","modified_gmt":"2026-06-03T11:26:42","slug":"ranking-i-porownanie-operatorow-voip-2026","status":"publish","type":"post","link":"https:\/\/actio.pl\/en\/blog\/2026\/05\/14\/ranking-i-porownanie-operatorow-voip-2026\/","title":{"rendered":"2026 VOIP PROVIDER RANKING AND COMPARISON"},"content":{"rendered":"\n
\n

Analysis of the VoIP services market for companies: ACTIO vs ZADARMA vs FCN vs Halonet vs SuperVoip<\/strong><\/p>\n

Compared to traditional VoIP telephony, it means lower costs, greater flexibility and access to advanced features such as virtual PBX, integration with company systems (CRM, Service Panels), VoIP mobile numbers or mass SMS sending. Choosing the right IP telephony operator in 2026 is a strategic decision for any company. The market is saturated with many solutions, but only a few providers are able to offer full synergy between fixed and mobile services. Looking at the statistics, it seems that companies are increasingly focusing on the comprehensiveness and complementarity of solutions. In the face of the fading of the 3G band in mobile telephony, maintaining contact with the use of the existing mobile number in areas without GSM coverage is possible with the use of virtual VOIP! mobile numbers. The ability to receive and send SMS via VoIP is becoming a game changer. In the following article, we will take a look at the five key players ZADARMA, FCN, Halonet, SuperVoip and the dynamically developing ACTIO brand. They differ in their offer, billing model and scope of services. Below you will find a reliable comparison – without spilling water.<\/strong><\/p>\n

 <\/p>\n\n\n\n

Comparison of features and prices of VoIP operators for businesses<\/strong><\/p>\n

The table includes five key services: virtual PBX, landline number maintenance, SIP Trunk, SMS API, and virtual mobile number.<\/strong><\/p>\n

Prices are indicative and subject to change, so always check the provider’s website for the current price list.<\/strong><\/p>\n

 <\/p>\n<\/div>\n\n\n\n

VoIP PBX<\/a><\/td>ACTIO<\/strong><\/td>ZADARMA<\/strong><\/td>FCN<\/strong><\/td>Halonet<\/strong><\/td>SuperVoip<\/strong><\/td><\/tr><\/thead>
Availability<\/td>\u2705 Tak<\/td>\u2705 Tak<\/td>\u2705 Tak<\/td>\u2705 Tak<\/td>\u2705 Tak<\/td><\/tr>
Billing model<\/td>Monthly subscription<\/td>Free (charged by the minute)<\/td>Monthly subscription<\/td>Monthly subscription<\/td>Monthly subscription<\/td><\/tr>
Number of internal (max)<\/td>Unlimited<\/td>Unlimited<\/td>Unlimited<\/td>For the record<\/td>Unlimited<\/td><\/tr>
IVR \/ Queuing<\/td>\u2705 Yes<\/td>\u2705 Yes<\/td>\u2705 Yes<\/td>\u2705 Yes<\/td>\u2705 Yes<\/td><\/tr>
Call recording<\/td>\u2705 Yes<\/td> \u2705 Yes(paid)<\/td>\u2705 Yes<\/td>\u2705 Yes<\/td>\u2705 Yes<\/td><\/tr>
Mobile app (softphone)<\/td>\u2705 Yes<\/td>\u2705 Yes<\/td>\u2705 Yes<\/td>\u26a0\ufe0f Ograniczona<\/td>\u2705 Yes<\/td><\/tr>
API \/ Integrations (CRM, ERP)<\/td>\u2705 Yes (REST API)<\/td>\u26a0\ufe0f Basic<\/td>\u26a0\ufe0f Basic<\/td>\u274c None<\/td>\u26a0\ufe0f Basic<\/td><\/tr>
SLA \/ Technical Support (Polish)<\/td>\u2705 Dedicated advisor<\/td>\u26a0\ufe0f Ticket<\/td>\u2705 Phone+ e-mail<\/td>\u2705 Phone+ e-mail<\/td>\u26a0\ufe0f E-mail<\/td><\/tr>
Approximate price of the PBX<\/td>from ~29 PLN\/month<\/td>0 z\u0142 (pay-per-use)<\/td>from ~49 PLN\/month<\/td>from ~30PLN\/month<\/td>from ~25 PLN\/month<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n
Keeping your landline number (DID)<\/a><\/th>ACTIO<\/strong><\/th>ZADARMA<\/th>FCN<\/th>Halonet<\/th>SuperVoip<\/th><\/tr><\/thead>
Polish phone numbers (area codes)<\/td>\u2705 Yes (all)<\/td> \u2705 Yes (selected)<\/td>\u2705 Yes (all)<\/td> \u2705 Yes (selected)<\/td> \u2705 Yes (selected)<\/td><\/tr>
International numbers<\/td>\u2705 Yes<\/td>\u2705 <\/strong>Yes (60+ countries)<\/td>\u2705 Yes<\/td>\u26a0\ufe0f Limited<\/td>\u2705 Yes<\/td><\/tr>
800 \/ 801 (toll-free)<\/td>\u2705 Yes<\/td>\u274c None<\/td>\u2705 Yes<\/td>\u2705 Yes<\/td>\u26a0\ufe0f Upon request<\/td><\/tr>
Number porting<\/td>\u2705 Yes<\/td>\u26a0\ufe0f Selected<\/td>\u2705 Yes<\/td>\u2705 Yes<\/td>\u2705 Yes<\/td><\/tr>
Estimated price per month<\/td>from about 1 PLN per issue<\/td>from ~$0 (included in the plan)<\/td>from ~8 PLN per issue<\/td>from about 6 PLN per issue<\/td>from ~5 PLN per issue<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n
SIP Trunk<\/a><\/strong><\/th>ACTIO<\/strong><\/th>ZADARMA<\/strong><\/th>FCN<\/strong><\/th>Halonet<\/strong><\/th>SuperVoip<\/strong><\/th><\/tr><\/thead>
Availability<\/td>\u2705 Yes<\/td>\u2705 Yes<\/td>\u2705 Yes<\/td>\u2705 Yes<\/td>\u2705 Yes<\/td><\/tr>
Simultaneous voice channels<\/td>Flexibly (starting at 1)<\/td>Flexibly<\/td>Flexibly<\/td>Flexibly<\/td>Flexibly<\/td><\/tr>
Codecs (G.711, G.729)<\/td>\u2705 Full support<\/td>\u2705 G.711\/G.729<\/td>\u2705 Full support<\/td>\u2705 G.711\/G.729<\/td>\u2705 G.711\/G.729<\/td><\/tr>
Failover \/ redundancy<\/td>\u2705 Yes<\/td>\u26a0\ufe0f Basic<\/td>\u2705 Yes<\/td>\u26a0\ufe0f Basic<\/td>\u26a0\ufe0f Basic<\/td><\/tr>
Outgoing calls PL (net)<\/td>from ~0.035 PLN\/min<\/td>from ~0.032 PLN\/min<\/td>from ~0.040 PLN\/min<\/td>from ~0.039 PLN\/min<\/td>from ~0.036 PLN\/min<\/td><\/tr>
Calls to mobile phones PL (net)<\/td>from ~0.08 PLN\/min<\/td>from ~0.09 PLN\/min<\/td>from ~0.14 PLN\/min<\/td>from ~0.13 PLN\/min<\/td>from ~0.12 PLN\/min<\/td><\/tr>
Agreement \/ Commitment<\/td>None \/ flexible<\/td>None<\/td>For the past 12 months<\/td>Flexible<\/td>None<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n
SMS (API \/ bulk)<\/a><\/th>ACTIO<\/strong><\/th>ZADARMA<\/strong><\/th>FCN<\/strong><\/th>Halonet<\/strong><\/th>SuperVoip<\/strong><\/th><\/tr><\/thead>
SMS API<\/td>\u2705 Yes<\/td>\u2705 Yes<\/td>\u26a0\ufe0f Ograniczone<\/td>\u274c None<\/td>\u26a0\ufe0f Na zapytanie<\/td><\/tr>
SMS marketing \/ masowe<\/td>\u2705 Yes<\/td>\u274c None<\/td>\u274c None<\/td>\u274c None<\/td>\u274c None<\/td><\/tr>
SMS dwukierunkowy (2-way)<\/td>\u2705 Yes<\/td>\u26a0\ufe0f Wybranie rynki<\/td>\u274c None<\/td>\u274c None<\/td>\u274c None<\/td><\/tr>
Sender name (w\u0142asna nazwa)<\/td>\u2705 Yes<\/td>\u274c None<\/td>\u274c None<\/td>\u274c None<\/td>\u274c None<\/td><\/tr>
Cena SMS (netto, do PL)<\/td>od ~0,07 z\u0142\/SMS<\/td>od ~0,09 z\u0142\/SMS<\/td>nd.<\/td>nd.<\/td>nd.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n
Virtual VoIP mobile number<\/a><\/th>ACTIO<\/strong><\/th>ZADARMA<\/th>FCN<\/th>Halonet<\/th>SuperVoip<\/th><\/tr><\/thead>
Dost\u0119pno\u015b\u0107<\/td>\u2705 Yes<\/td>\u26a0\ufe0f Wybrane kraje<\/td>\u274c None<\/td>\u274c None<\/td>\u274c None<\/td><\/tr>
Polska sie\u0107 kom\u00f3rkowa (48)<\/td>\u2705 Yes<\/td>\u274c None(PL)<\/td>\u274c None<\/td>\u274c None<\/td>\u274c None<\/td><\/tr>
Obs\u0142uga SMS na numer kom\u00f3rkowy<\/td>\u2705 Yes<\/td>\u26a0\ufe0f Ograniczone<\/td>\u274c None<\/td>\u274c None<\/td>\u274c None<\/td><\/tr>
Przekierowanie na dowolne urz\u0105dzenie<\/td>\u2705 Yes<\/td>\u2705 Yes<\/td>\u274c None<\/td>\u274c None<\/td>\u274c None<\/td><\/tr>
Orientacyjna cena \/ mies.<\/td>from ~10 PLN per issue<\/td>Sun. (PL)<\/td>\u274c Not available<\/td>\u274c Not available<\/td>\u274c Not available<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n
\n

Actio – Comprehensive Solutions for B2B Businesses<\/strong><\/h2>\n\n\n\n

ACTIO is a Polish VoIP provider focused on the B2B market. It stands out for its low call rates (starting at 0.08 PLN\/min for mobile phones) and the only comprehensive offering of +48 virtual mobile numbers that support SMS. A dedicated account manager and an open REST API enabling integration with CRM and ERP systems make it the platform of choice for companies seeking to digitize their communications. The absence of long-term contracts is an added bonus for companies that value flexibility.<\/p>\n<\/div>\n\n\n\n

\n

ZADARMA \u2013 the most affordable PBX system, global coverage<\/strong><\/strong><\/h3>\n\n\n\n

ZADARMA, a company based in Bulgaria, attracts customers with its zero-subscription fee for the PBX system, which is ideal for micro-businesses with very low call volume. It offers a wide range of phone numbers from over 60 countries and relatively low per-minute rates. However, for Polish businesses, the lack of Polish VoIP mobile numbers and support limited to a ticket system can be a barrier; in the event of a company line failure, this can paralyze sales. The lack of native language support and a first-touch response significantly undermines trust.<\/p>\n<\/div>\n\n\n\n

\n

FCN \u2013 a proven player with a classic approach<\/strong><\/strong><\/strong><\/h3>\n\n\n\n

FCN is one of the oldest VoIP providers in Poland. It offers a robust infrastructure and telephone support, but requires a contract (usually for 12 months) and is priced above average. The lack of advanced SMS features and virtual mobile numbers makes it a less cost-effective and functional solution for modern, dynamic businesses.<\/p>\n<\/div>\n\n\n\n

\n

Halonet \u2013 solid foundations, limited SMS\/mobile offerings<\/strong><\/strong><\/strong><\/h3>\n\n\n\n

Halonet offers a decent VoIP PBX and SIP trunk, but it does not include an SMS API or virtual mobile numbers. It is a good choice as a basic IP telephony provider for businesses that do not need advanced digital features and limit themselves to voice-only services with no plans to use SMS.<\/p>\n<\/div>\n\n\n\n

\n

SuperVoip – flexibility at an affordable price<\/strong><\/strong><\/strong><\/strong><\/h3>\n\n\n\n

SuperVoip attracts users with its low entry barrier and lack of contracts. However, its offerings are limited when it comes to SMS and mobile numbers, and technical support is primarily provided via email. A good choice for small businesses or as a backup SIP trunk.<\/p>\n<\/div>\n\n\n\n

Which VoIP solution should you choose for your business?<\/strong><\/h3>\n\n\n\n

The answer depends on your needs:<\/p>\n\n\n\n

Do you need\u2026<\/strong><\/td>We recommend<\/strong><\/td><\/tr><\/thead>
Virtual mobile number +48<\/td>\u2705 ACTIO<\/strong><\/td><\/tr>
The cheapest phone system with no monthly fee<\/td>? <\/strong>ZADARMA<\/td><\/tr>
SMS API with Sender Name<\/td>\u2705 ACTIO<\/strong><\/td><\/tr>
International numbers (60+ countries)<\/td>? ZADARMA lub ACTIO<\/strong><\/td><\/tr>
SIP Trunk with redundancy and an SLA<\/td>\u2705 ACTIO<\/strong> lub FCN<\/td><\/tr>
A flexible contract with no obligations<\/td>\u2705 ACTIO<\/strong>, ZADARMA, SuperVoip<\/td><\/tr>
A dedicated B2B account manager<\/td>\u2705 ACTIO<\/strong><\/td><\/tr>
REST API Integration (CRM\/ERP)REST API (CRM\/ERP)<\/td>\u2705 ACTIO<\/strong><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

Summary \u2014 VoIP Telephony for Businesses in 2026<\/strong><\/p>\n\n\n\n

Choosing a VoIP provider for your business isn\u2019t just about the price per minute. What matters is the comprehensiveness of the package (PBX + phone number + SIP trunk + SMS + mobile service all in one place), the quality of technical support, and the ability to integrate with IT systems.<\/p>\n\n\n\n

If you\u2019re looking for a single provider to handle all your business communications\u2014from a virtual PBX and SIP trunking to virtual mobile numbers and an SMS API\u2014with reliable support and an SLA, ACTIO, as a Polish B2B operator, comes out on top in this comparison. For companies with a limited budget and fewer requirements, it\u2019s worth considering ZADARMA or SuperVoip.<\/p>\n\n\n\n

FAQ \u2014 Frequently Asked Questions About VoIP for Businesses<\/strong><\/p>\n\n\n\n

\u2753 How does a SIP trunk differ from a virtual PBX? A SIP trunk is a voice connection linked to your own PBX (e.g., Asterisk, 3CX). A virtual PBX is a cloud-hosted service\u2014you don\u2019t need your own server.<\/p>\n\n\n\n

\u2753 Does a virtual VoIP mobile number work like a regular +48 number? Yes\u2014the number appears to the recipient as a standard mobile number. You can receive and make calls and send and receive text messages over the internet, without a SIM card.<\/p>\n\n\n\n

\u2753 Why are SLAs and dedicated account managers important in VoIP? Choosing a provider that offers a service level agreement (SLA) and a dedicated account manager is, above all, an investment in security and business continuity. An SLA is a formal commitment by the provider to maintain service availability at a specified level; the absence of such provisions in pay-per-use models can mean longer restoration times in the event of an outage.<\/p>\n\n\n\n

\u2753 Can I port my number to a VoIP provider? Yes, most providers on this list support landline number porting. Porting mobile numbers to VoIP depends on the provider.<\/p>\n\n\n\n

\u2753 How much does business VoIP cost per month? Costs depend on the number of users, phone numbers, and voice traffic. For a small business (5\u201310 users), the monthly cost is typically PLN 100\u2013400 net, with significantly more features than a traditional PBX system.<\/p>\n\n\n\n

\u2753 Is VoIP secure for businesses? Yes, if the provider uses TLS\/SRTP encryption and has protection against SIP attacks (fraud detection). Check for these features before choosing a provider.<\/p>\n\n\n\n

This article was prepared by the Actio team. Competitors\u2019 prices are for reference only and were compiled from publicly available price lists. Please verify current prices directly with the supplier.<\/p>\n\n\n\n

<\/p>\n","protected":false},"excerpt":{"rendered":"

Analysis of the VoIP services market for companies: ACTIO vs ZADARMA vs FCN vs Halonet vs SuperVoip Compared to traditional VoIP telephony, it means lower costs, greater flexibility and access to advanced features such as virtual PBX, integration with company systems (CRM, Service Panels), VoIP mobile numbers or mass SMS sending. Choosing the right IP […]<\/p>\n","protected":false},"author":2,"featured_media":123631,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10],"tags":[40,45,38,42,41,36,44,37,39,43,24,25],"class_list":["post-123628","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-voip","tag-operator-voip-dla-firm","tag-porownanie-operatorow-voip","tag-sip-trunk","tag-sms-api-dla-firm","tag-telefonia-internetowa-dla-firm","tag-telefonia-voip-dla-firm","tag-voip-cennik","tag-wirtualna-centrala-telefoniczna","tag-wirtualny-numer-komorkowy","tag-wirtualny-numer-stacjonarny","tag-numer-voip","tag-voip-dla-firm"],"blocksy_meta":[],"yoast_head":"\n2026 VOIP PROVIDER RANKING AND COMPARISON - Actio EN<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/actio.pl\/en\/blog\/2026\/05\/14\/ranking-i-porownanie-operatorow-voip-2026\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"2026 VOIP PROVIDER RANKING AND COMPARISON - Actio EN\" \/>\n<meta property=\"og:description\" content=\"Analysis of the VoIP services market for companies: ACTIO vs ZADARMA vs FCN vs Halonet vs SuperVoip Compared to traditional VoIP telephony, it means lower costs, greater flexibility and access to advanced features such as virtual PBX, integration with company systems (CRM, Service Panels), VoIP mobile numbers or mass SMS sending. 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